Transform your body + Mind at Core Collective

By purchasing a  monthly membership, class pack, or participating in any fitness-related activities at Core Collective LLC, located at 25 N. Wahsatch Ave Suite 202, Colorado Springs, Colorado, 80903, you agree to the following terms and conditions:

MEMBERSHIP COMMITMENT & CANCELLATION POLICY:

-All monthly memberships require a one-month minimum commitment. After the initial month, memberships automatically renew on a month-to-month basis unless canceled.

-All class packs will expire after three (3) months and are non-renewing.

-Non-Transferability: Memberships are non-transferable and may not be shared with family or friends.

-All sales are final.  No refunds will be given once a membership or class pack is purchased.  There are no refunds on any unused classes from memberships or class packs.

Cancellation Policy: To cancel your membership, you must click to cancel before your next billing date through the Walla app or by emailing lynne@corecollectivecos.com.  

Cancellations received prior to the billing date window will take effect immediately and no further auto billings will take place.

MEMBERSHIP FREEZE POLICY

-You may request a membership freeze with seven (7) days' written notice before your next billing cycle.

-The first month of freeze is free, after which a $10 per month fee applies.

-To resume your membership, email lynne@corecollectivecos.com prior to your desired return date.

CLASS CANCELLATION & NO-SHOW POLICY

-Late Cancellation: If you cancel within three (3) hours of class start time, a $10 late cancellation fee applies but does not result in loss of class sessions.

-No Show: All bookings under monthly memberships and class packs will be charged $35 for no shows, but does not result in loss of class sessions.

-Cancellation Fee Donations: Core Collective donates profits from cancellation fees to a local charity.

-Cancellation fees will be charged to the members credit card on file. 

SALES & REFUND POLICY

-All sales are final. Memberships, class packs, and individual classes are non-refundable.

-Unused Classes: Expired or unused class pack sessions will not be refunded or extended.

-Legal Compliance: Refunds will be provided only where required by applicable consumer protection laws in Colorado.

CLASS RESERVATIONS & ATTENDANCE

- Class reservations must be made through the Walla App or on the scheduling widget at corecollectivecos.com.

- Members must arrive 5-10 minutes before class.

- If you arrive more than 10 minutes late, you may not be allowed to join to ensure proper warm-up and minimize disruptions.

FACILITY RULES & ETIQUETTE- 

-FREE Parking: Available in the back lot and/or street parking on Wahsatch, Kiowa, or Pikes Peak Ave.

- Grip Socks: Optional but recommended for classes. There are socks available for purchase or provided in a community basket at the studio  (use at your discretion).

- Restrooms & Water: Restrooms are available, but water and snacks are not provided. A drinking fountain is available.

- Age Restrictions: Clients must be 14 years or older to attend group classes. Parent/child combo packages and private lessons are available for younger participants.

- Class Selection: Members are responsible for selecting appropriate classes. Instructors can provide guidance upon request.

GUEST PASSES & CLASS PACKS

- Guest Passes: Specific memberships receive guest passes each month (non-rollover). Guests must be signed up through the Walla app or online using a unique email and meet fitness level requirements. If a guest cancels, the pass is marked as redeemed.

- Class Packs: A one-time purchase that does not auto-renew and expires after three (3) months. They are non-refundable, non-extendable and non-transferable.

LIABILITY WAIVER & AGREEMENT TO TERMS

- Risk Acknowledgment: I acknowledge that participation in fitness-based activities carries inherent risks. I assume full responsibility for any injuries or damages that may occur and release Core Collective LLC from liability, except where prohibited by Colorado law.

- Policy Changes: Core Collective LLC reserves the right to modify membership terms, policies, or pricing with 30 days’ written notice.

- Dispute Resolution: Any disputes will first be resolved through mediation. If unresolved, disputes will be subject to binding arbitration in Colorado Springs, Colorado, under the rules of the American Arbitration Association.

ELECTRONIC AGREEMENT ACKNOWLEDGMENT

By purchasing a monthly membership, class pack, or attending any class, I confirm that I have read, understood, and agree to these terms. I acknowledge that my electronic agreement is legally binding under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act).